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QUALITY
POLICY
PIRA Health
and Safety Services Limited (the ‘Organisation’) aims to provide
defect free goods and services to its customers on time and within budget.
The
Organisation operates a Quality Management System that has gained BS EN
ISO 9001 : 2000 certification, including aspects specific to health and
safety management including asbestos surveying.
The
management is committed to:
1.
Develop and improve the Quality Management System
2.
Continually improve the effectiveness of the Quality
Management System
3.
The enhancement of customer satisfaction.
The
management has a continuing commitment to:
1.
Ensure that customer needs and expectations are determined and
fulfilled with the aim of achieving customer satisfaction
2.
Communicate throughout the Organisation the importance of meeting
customer needs and legal requirements
3.
Establish the Quality Policy and its objectives
4.
Ensure that the management review meeting sets and reviews the
quality objectives, and reports on the Internal audit results as a means
of monitoring and measuring the processes and the effectiveness of the
Quality Management System
5.
Ensure the availability of resources.
The
structure of the Quality Management System is defined in this Quality
Manual.
All
personnel understand the requirements of this Quality Policy and abide
with the contents of the Quality Manual.
The
Organisation complies with all English and EU legislation and regulations
specifically related to its business activities.
The
Organisation constantly monitors its quality performance and implements
improvements when appropriate.
This
Quality Policy is regularly reviewed in order to ensure its continuing
suitability.
Copies
of the Quality Policy are made available to all members of staff.
Copies of the minutes of Management Review meetings, or extracts
thereof, are provided to individual members of staff in accordance with
their role and responsibilities as a means of communicating the
effectiveness of the Quality Management System.
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